Shipping policy
Last updated: August 12, 2026
At Meridge, we aim to make our shipping process clear and transparent so you know what to expect before placing an order.
Meridge is a brand of Fitique Group LLC.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Business days are Monday through Friday, excluding public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Processing time is separate from the estimated shipping/transit time shown below.
Where Our Orders Ship From
Meridge works with third-party fulfillment partners to store, prepare and ship our products.
For our current product catalog, most orders are fulfilled directly from our international fulfillment partner facilities, primarily located in China.
Depending on product availability, destination and inventory location, an order may occasionally be shipped from another partner fulfillment facility.
Because products may be stored at different fulfillment locations, orders containing multiple items may arrive in separate packages.
Estimated Delivery Times
Estimated transit times begin after the order has been processed and shipped.
United States
5–12 business days
Estimated total time including processing:
6–15 business days
Canada
7–15 business days
Estimated total time including processing:
8–18 business days
United Kingdom
7–15 business days
Estimated total time including processing:
8–18 business days
European Countries
7–15 business days
Estimated total time including processing:
8–18 business days
Australia & New Zealand
7–15 business days
Estimated total time including processing:
8–18 business days
Other Supported International Destinations
8–20 business days
Estimated total time including processing:
9–23 business days
These are estimated delivery times rather than guaranteed delivery dates.
Carrier delays, customs processing, weather, local holidays, remote delivery areas, and other circumstances outside our direct control can occasionally affect delivery times.
Shipping Costs
Standard economy shipping is free unless a different shipping charge is clearly displayed during checkout.
Any applicable shipping charge will be shown before you complete your purchase.
Customers will never be charged an undisclosed shipping fee after an order has been placed.
International Orders, Duties & Taxes
International shipments may be subject to customs procedures, import taxes, duties, or other charges imposed by the destination country.
When taxes or duties are not collected during checkout, the recipient may be responsible for charges imposed by local customs authorities.
Meridge does not control customs processing times or charges imposed by government authorities.
Tracking Your Order
Once your order ships, we will send a tracking number to the email address provided during checkout.
Tracking information may require some time after shipment to become active in the carrier's system.
You can also use our Track Order page to check the latest available shipment status.
If an order contains products shipped separately, you may receive more than one tracking number.
Address Changes
Please review your shipping information carefully before submitting your order.
If you notice an address error, contact us as soon as possible at:
We will attempt to update the address if fulfillment has not yet started, but address changes cannot be guaranteed after an order has entered processing or shipment.
Customers are responsible for providing a complete and accurate shipping address.
Delayed or Missing Shipments
If your shipment has passed the maximum estimated delivery timeframe or tracking has stopped updating for an extended period, please contact our support team.
We will review the carrier information and work with our fulfillment partner to investigate the shipment.
If a shipment is confirmed lost in transit, we will provide an appropriate resolution, which may include a replacement or refund.
Damaged or Incorrect Deliveries
Please inspect your order when it arrives.
If an item arrives damaged, defective, incorrect, or materially different from the product description, contact us within the timeframe stated in our Return & Refund Policy.
Please include clear photos or a short video showing the issue so our team can review the request.
Separate Shipments
Some orders may be fulfilled from more than one facility.
As a result:
- Items from the same order may arrive separately.
- Packages may have different tracking numbers.
- Delivery dates may differ between packages.
You will not be charged additional standard shipping fees simply because an order is divided into multiple shipments.
Returns
Do not send products to our business correspondence address without receiving return authorization.
Approved returns must be sent according to the instructions and return address provided by our support team.
Please review our Return & Refund Policy for complete eligibility requirements, return timelines, fees, and refund procedures.
Contact Us
For shipping, tracking, or delivery questions:
Meridge
A brand of Fitique Group LLC
Email: contact@meridge.com
Phone: +1 (786) 796-8191
Business correspondence address:
75 E 3rd St
Sheridan, WY 82801
United States
Please note that this business address is not automatically the return warehouse address. Contact us before sending any return.